Frequently asked questions
Do I need to make an appointment for my vehicle, or can I drop by?
We service walk-ins and scheduled appointments for installations. An appointment is not needed for an estimate or a product demo – our qualified salespeople are happy to look at your vehicle, offer recommendations and schedule appointments.
We do suggest scheduling appointments for installations, whenever possible, to save you from waiting too long in our small “waiting” area. However, Edgar is happy to keep you company if you prefer.
What kind of warranties do you offer?
All our products carry at least a one-year warranty from their manufacturer, in case of defect. Brad’s Car Tunes’ trusted relationship with our product manufacturers, means that you are never stuck with the obligation to contact the manufacturer if your new subwoofer blows or your stereo has a defect. Bring it back to us, and we will swap it out right here, right now.
At Brad’s Car Tunes, we stand behind the skills and experience of our installers – our installations are guaranteed for as long as you, and your car are together.
If the product that we install, was not originally purchased at Brad’s Car Tunes, this guarantee does not apply.
Do you have a store in Springfield?
YES! For your convenience, Brad’s Car Tunes has a second location at 3816 Main Street in Springfield, open Monday-Saturday, 9:00 am-6:00 pm. Please call 541-654-4731, or stop by!
My vehicle didn’t come with cruise control, can you add it in?
In many cases, we can. This depends on your vehicle model and OEM options. Please call or stop by either of our locations for an estimate.
Do you have gift cards?
We offer Brad’s Car Tunes gift cards any denomination - valid for one year after purchase date.
My brand-new truck has a remote start… my wife’s car does not. Can you help me out of the dog house?
We would love to! We can add a remote start to most vehicles. Please stop by or call either of our locations with the year, make, model and trim of your vehicle, for an estimate. Be sure to ask how you can save money and time by adding one of Brad’s Car Tunes’ full security and/or Smart Start (mobile phone app) packages to her new remote start! She may also enjoy some heated seats to warm her…
Can you install heated seats in my Dodge Ram?
We can install seat heaters in almost all vehicles. Please bring your vehicle by for a quick inspection of your seats, a quote, and to schedule an appointment for the installation.
What are Tune-Up Tuesdays?
Many people are not realizing the potential of their sound systems – we are here to help! Tuesdays, between 10:00 am-5:00 pm, Brad’s Car Tunes in Eugene and Springfield, are now offering you a FREE tuning! Available to walk-ins only. The number of tune-ups are limited to the time available.
Can you add a backup camera to the factory screen in my new car?
Most vehicles with OEM full-color displays can accommodate an aftermarket backup camera with a vehicle-specific integration harness. Please stop by or call either of our locations with the year, make, model and trim of your vehicle, for more specifics and an estimate.
The stereo in my truck isn’t working anymore – can you help?
We are happy to check out your stereo, or most other vehicle accessories that aren’t functioning to your standards. If your product was purchased and installed at Brad’s Car Tunes, your check out will be done at no cost to you! If it was purchased or installed elsewhere, shop fees may apply.
Do you do custom fabrications?
Absolutely! Both Brad’s Car Tunes stores have fabricators with many years of experience in everything from custom-fit fiberglass subwoofer enclosures to classic car modifications. Do you want a camouflaged subwoofer in the trunk of your car? An under-seat subwoofer enclosure with color-changing LED lights to brighten up your truck’s interior? Speakers in the kick-panels of your 1961 Chevrolet Nova? A Bluetooth controller concealed in your side-by-side? A weather-proof custom center console hiding a stereo receiver in your Jeep? Dream it up, or let Brad’s Car Tunes dream it for you! Check out our Facebook and Instagram pages to see what we can do, then bring us your custom project!
Can your shop accommodate larger vehicles, like my 38’ motorhome?
Believe it or not, yes we can! Give us a quick heads up call when you plan to drive in with your oversized vehicle, and we’ll make space in the lot for you!
Do you install the equipment that I purchased elsewhere?
We do. However, a purchase from Brad’s Car Tunes means the guaranteed lowest price in Oregon*, instant savings on installation cost, and a lifetime warranty on the installation itself. Most importantly, it means your support has contributed to the success of local businesses, and the people behind them.
